A website care plan costs AUD $99 to $349 per month and hands hosting, security updates, backups, and content changes to a web studio. DIY maintenance is free in cash but typically costs a business owner two to four hours a month, and most skipped updates are discovered only when a form stops working or the site goes down.
| Criterion | Care plan | DIY |
|---|---|---|
| Monthly cost | AUD $99–$349 + GST | Hosting only (AUD $10–$50), plus your time |
| Time per month | None from you | 2–4 hours, more when something breaks |
| Security updates | Applied and tested monthly | When you remember |
| Backups | Daily, restored for you | Depends on host; restore is on you |
| Uptime monitoring | Included, with alerts | Usually none |
| Content changes | Up to 2–5 hours/month on Growth and Partner | You learn the editor |
| Who fixes a broken form | We do, next business day or same day | You, or a developer at hourly rates |
DIY makes sense when the site is a simple brochure, nothing changes, and you are comfortable logging into a hosting panel. The moment the site brings in enquiries you rely on, the cost of a quiet failure outweighs the plan fee: a contact form that silently stops delivering can cost more in one month than a year of Essentials.
If you are unsure, ask for a free website health check. We will tell you what state the site is in and whether a plan is worth it for you.
Hosting or management of your existing host, SSL, daily backups, uptime monitoring, and monthly security and software updates. The Growth and Partner plans add a monthly allowance of content changes, speed and local SEO checks, and faster support.
Yes. Plans are month-to-month with no lock-in contract. You own your site and domain outright and can take them anywhere with a full handover.
The main risks are outdated software being exploited, backups that were never tested, and forms or links breaking without anyone noticing. None are dramatic on day one, but they compound quietly.
New site, a redesign, or someone to finally look after the one you have. Tell us what you need — we reply within one business day.
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