Studio17Designs

Custom web app vs off-the-shelf software

Off-the-shelf software costs AUD $30 to $150 per user per month and works well when your process matches the vendor's. A custom web app from Studio 17 Designs costs a flat AUD $3,000 to $8,000 to build plus AUD $150 to $300 per month to run, and is built around how your business actually works. For a team of five, the two options cost about the same over three years.

Side by side

CriterionCustom appOff-the-shelf
Up-front costAUD $3,000–$8,000 flatUsually nil
Ongoing costAUD $150–$300/month, any number of usersAUD $30–$150 per user per month
Fit to your processExactPartial; you adapt to the tool
IntegrationsBuilt to your tools (Xero, MYOB, Cliniko, Square)Whatever the vendor supports
Time to live2–6 weeksSame day
Ownership of data and codeYoursData exportable; code never
Best forA process that is specific to you and used dailyStandard needs: email, accounting, payroll

Our verdict

Keep off-the-shelf tools for standard jobs. Build custom when the workflow is the thing that makes your business different, when you are paying for several tools glued together with spreadsheets, or when per-seat pricing is scaling faster than revenue.

If a subscription tool genuinely fits, we will say so on the first call rather than sell you a build.

Frequently asked questions

How much does a custom web app cost in Australia?

At Studio 17 Designs, AUD $3,000 to $8,000 as a flat fee depending on scope, then AUD $150 to $300 per month for hosting, monitoring, security updates, and small changes.

What happens if I stop paying the monthly fee?

You receive a full handover of the source code, database, and infrastructure and can host it yourself or with another developer.

Which industries do you build custom apps for?

Trades and home services, healthcare and allied health, professional services, and hospitality and retail. Each has a dedicated page describing typical builds and integrations.

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